- In a big restaurant, it may divide all the tables to different group (e.g. A, B, C, D), depending on the table size.
- The customer can choose the table size he wants to take and press the queue button from our QS tower (QS-158B)
- Our QS tower will then print out the ticket number for the customer.
- Our QS control box will show up the number (for each table size) which is ready to be served onto the big screen.
- When the operator finds a table is ready, she can just press the queue button of that table belongs to. The queue number will be incremented and show up onto the screen.
- Customer can know if the screen is calling for their ticket number.
- Once he/she receives a call from his/her colleague about which size of table being vacant (via walkie-talkie or other devices).
- He/she will input the next table number to the queuing screen by press the keypad. e.g. If the next vacant table size is 3 – 4 seats and next sequence number is B056, then he/she just need to press the key “B” one time, the next B queue ready number will be incremented by 1, i.e. changed from B055 to B056. The queuing system display will show the number B056, and a call “Ticket B056” will also be announced to alert the customer who got the ticket with B056. If the “B” key is pressed by two times, then the next B queue ready number will be incremented by 2 (i.e. changed from B055 to B057), and so on.
- If he/she has to amend any queuing number by type in the full queuing number via the keypad directly. e.g. If he/she misses to handle that that number before, he/she can key in the full ticket number, say “B045”, while the display screen is showing B055.
- If he/she wants to cancel the queuing number, he/she can cancel it by pressing cancel function key.
Heng Yu is a Hong Kong based company, with a strong R&D center in our Hong Kong headquarter and powered by our own modern production campus in Zhuhai (Guangdong, China). The two offices are linked up together by the world’s largest and amazing bridge over the sea.